i have to rant about work..i just have to. the store i work at now has patients that are more calm/patient than the last store i work at. however this pharmacy is pretty much a mess. we are understaffed and need another cashier because we not one but two registers + a drive thru that need to be taken care of whereas other pharmacies with my company have just one register. anyway, the point is..this store is busy. but the customers are more patient. so in the end, it’s not as bad..customer service-wise.
the BAD thing about it is one of the pharmacists that works there. she talks to us with a tone that sets off a i-want-to-quit-right-now train of thoughts in my head. she talks to us like we’re kids and don’t know anything. she sighs and freaks out as if nothing at all is getting done right. she stops us in our tasks of wahtever we’re doing at the moment (filling/inputing/working at the register) to do smething else.
i’m not going to lie. i did a misfill this weekend. not the wrong drug, but a miscount, and the counts were off by a lot. and yes, although it’s ultimately my fault, it could have easily been prevented. if that pharmacist had never interrupted me 20x and stopped me in between that 3 part prescription i could have finished filling it in a minute. instead, i would grab the bottle off the shelf, pour some off and get interrupted to take care of the register. then i’d come back , count some more, and she’d make me answer the phone. then i’d forget about it because she would make me go input prescriptions. in the end, that 3 part prescription took 10 or 15 minutes to fill when she should have just let me finish filling it and let the customer at the register hold on for an extra minute or so.
she talks shit about the entire staff when we close the doors to the pharmacy and we’re still in there cleaning up from the day’s mess alone. when it’s just the two of us, she talks about how unorganized the PIC is, how nothing gets done and how she has to get everything done, and then she rants individually about each individual tech. that irks me, because it makes me think of what she says about ME when she’s alone with another member of the staff.
so she goes and yells and freaks out when prescriptions are not ready by the time the customer gets to the register. however at the same time she tells them that the wait time is only 15-20 minutes when they drop off the prescription when in reality we have 5 other people waiting in front of them. WTF?? and then she gets all exasperated bc theyre not ready. well what the fuck lady?? tell them a more reasonable time… ugh! and i’m the one who had to deal with the impatient ones all weekend since we had no cashier.
anyway, as a person she is okay. as a pharmacist…HORRIBLE! i feel like all the techs leave because she drives them away. i never want to work with a pharmacist like her or be anything like her when i’m done with school. but i already knew that…and it feels like i’m not really learning anything new here except more confidence with counseling and how to work a drive thru.
i can’t stand working alone with her because she pulls me in 10 different directions. she tells me to do one thing, but when i start doing it she tells me to do another thing just because she begins to freak out. and it’s nothing to freak out about….it’s expected for wait times to be longer when there a pharmacy is understaffed. you just gotta let the patients know that the wait time will be longer in the first place, the end!
also i don’t think she realizes the value of a technician, cuz she treats her techs like shit. none of us like her, and none of us have loyalty to her – as in, if she left stores we wouldn’t follow her; in fact i think we’d rejoice. i know a lot of pharmacists that have technician loyalty and that’s important. it seems almost obvious that she was never a technician before and definitely treats them like they are subpar. it’s funny because my boss/manager says that she doesn’t get the same vibe/experience working with bitch pharmacist.. but she says a lot of other technicians have told her that this pharmacist is hard to work with. and i’m like hello, earth to PIC!! she’s not gonna treat you like shit! youre her colleague and boss – and she’s fake!!!!! duhhhhh.
lastly, i hate people who are fake. i hate people that are friendly on the outside just because someone has status (a white coat). example: rude customer comes back and we don’t have his rxs ready so he’s all bitchy and shit to the technicians and cashiers. then the pharmacist rings him up and he’s all smiling and making small talk with the white coat. wtf? it just shows that he’s fucking fake and feels he’s above others. fucking disgusts me.
i told my pharmacist in charge today that i cant’ work alone with the other pharmacist. i gotta watch out for my back too! now i have a misfill and i’m gtting written up because of that stupid bitch that doesn’t know how to keep her cool. why do i have to take the fall for that shit? i gotta watch my own back with people like her..bitch.
GATEWAY... 